Shipping policy

At Soluto we do everything in our power so that your order arrives quickly and in the most economical and sustainable way.

Next, you have all the information related to shipments.

Shipping rates:

ZONE	Zone	Delivery Cost	Free Shipping
EUROPE 1	Peninsular Spain	3,50€	>25€
	Balearic Islands	4,50€	>25€
	Portugal	4,50€	>25€
EUROPE 2	Canary Islands	6,50€	>35€
	Belgium	6,50€	>35€
	Germany	6,50€	>35€
	Denmark	6,50€	>35€
	France	6,50€	>35€
	United Kingdom	6,50€	>35€
	Italy	6,50€	>35€
	Netherlands	6,50€	>35€
EUROPE 3	Switzerland	9,00€	>45€
	Austria	9,00€	>45€
	Ireland	9,00€	>45€
	Sweden	9,00€	>45€
	Greece	9,00€	>45€
	Luxembourg	9,00€	>45€
	Norway	9,00€	>45€
	Poland	9,00€	>45€
	Hungary	9,00€	>45€
	Finland	9,00€	>45€
	Czech Republic	9,00€	>45€
EUROPE 4	Bulgaria	20,00€	>50€
	Croatia	20,00€	>50€
	Estonia	20,00€	>50€
	Lithuania	20,00€	>50€
	Romania	20,00€	>50€
	Slovakia	20,00€	>50€
	Slovenia	20,00€	>50€
EUROPE 5	Cyprus	40,00€	>80€
	Latvia	40,00€	>80€
	Malta	40,00€	>80€

 

Delivery times:

- Peninsular area: delivery in 2-4 working days.

- Balearic Islands area: delivery in 2-5 working days.

- Canary Islands: delivery in 2-5 working days.

- Rest of Europe: delivery in 2-5 working days.

Delivery process:

- The carrier will contact you by SMS or email pre-alerting of the delivery.

- In case of absence of the recipient (a delivery attempt), the delegation that distributes your area will try to contact you to arrange a second delivery.

Shipment tracking and modification:

- Once you have placed your order, you will receive an email or SMS from the carrier with the shipping tracking code so that you can know at all times what stage of the process it is in.

- In addition, you will also receive three emails for full tracking: 1. Ready to ship, 2. On the way, 3. Delivered.

If you have any other questions, do not hesitate to write us info@wearesoluto.com